TERMS OF SERVICE

Last updated March 6th, 2026

1. General provisions

The Terms of Service (this «Terms») is made effective as the date of electronic acceptance or of the date of your use of this website («Site»). This Terms sets forth the general terms and conditions of your use of the Site and the products and services purchased or accessed through this Site (individually and collectively, the “Services”), and is in addition to (not in lieu of) any specific terms and conditions that apply to the particular Services. Whether you are simply browsing or using this Site or purchase Services, your use of this Site and your electronic acceptance of this Terms signifies that you have read, understand, acknowledge and agree to be bound by this Terms, along with the following policies, including Privacy Policy and the applicable product Terms, which are incorporated herein by reference below.

The terms “we”, “us” or “our” shall refer to Company. The terms “you”, “your”, “User” or “customer” shall refer to any individual or entity who accepts this Terms, has access to your account or uses the Services. Company may, in its sole and absolute discretion, change or modify this Terms, and any policies or terms which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site. Your use of this Site or the Services after such changes or modifications have been made shall constitute your acceptance of this Terms as last revised. If you do not agree to be bound by these Terms as last revised, do not use this Site or the Services.

2. Eligibility; Registration and Account Security

The Services are intended solely for users who are eighteen (18) years of age or older. Any registration by, use of or access to the Services by anyone under eighteen (18) is unauthorized and in violation of this Terms. By registering for or using the Services, you represent and warrant that you are eighteen (18) years of age or older.

If you use the Services on behalf of another party, company or other organization, you represent and warrant that you are authorized to bind such party, company or organization to these Terms and to act on behalf of such party, company or organization with respect to any actions you take in connection with the Services.

You agree to maintain the confidentiality of your password and be fully responsible for all use of your account and for any actions that take place through your account.

To register an account no personal information is required, however, you may provide your email address.

You acknowledge and accept that despite the security measures Company takes in connection with the Services, Company’s system and/or Subscriber Websites (as defined below) may nonetheless become compromised, including without limitation, by hackers, Internet viruses or the like. Under such circumstances, Company may take corrective action as it deems appropriate in its sole discretion and you acknowledge and agree that Company shall have no liability to you for any damage or loss that you may incur due to such corrective action.

3. Company Content

Except for Subscriber Content (as defined below), all content available through the Services, including designs, text, graphics, images, video, information, software, audio and other files, and their selection and arrangement, and all software used to provide the Services (collectively, "Company Content"), are the property of Company or its licensors. No Company Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, sold or exploited for any purpose in any form or by any means, in whole or in part, other than as expressly permitted in this Terms. You may not, directly or indirectly, reverse engineer, decompile, disassemble or otherwise attempt to derive source code or other trade secrets from any Company Content. Any use of the Company Content other than as specifically authorized herein is prohibited and will automatically terminate your rights with respect to your use of the Services and the Company Content granted herein. All rights of Company or its licensors that are not expressly granted in this Terms are reserved to Company and its licensors.

4. Compliance with Applicable Law

You agree to comply with all applicable laws, rules, and regulations, including without limitation all local rules where you reside or your organization is located regarding User Content, User Websites, online activities, email and your use of the Services.

The Company does not in any way control, monitor, or check your activities. At the same time, you are not allowed to use the Services for the purpose of:

Sending, publishing, transmitting, reproducing, providing, or using pornographic materials;

Sending, publishing, transmitting, reproducing, providing, or using any files and materials that violate applicable laws;

Committing fraudulent actions, cybercrimes, etc.;

Sending, publishing, reproducing, providing, or using any information that promotes war, incites racial, national, or religious hatred, commits terrorist acts, etc.

The responsibility for violating the terms of this section lies solely with the Client. The Company reserves the right to immediately block the Client’s personal account and cease providing Services to the Client without any compensation for expenses.

For the purposes of European Directive 95/46/EC, the General Data Protection Regulation 2016/679) (“GDPR”) and any applicable national implementing laws in your jurisdiction, and with respect to your subscribers’ or customers’ personal data, you acknowledge and agree that you are the Controller (as that term is defined in the GDPR), and we are a Processor (as that term is defined in the GDPR) insofar as you may store personal data through your use of our Services only as permitted and subject to the terms of this Terms. You also acknowledge and agree that you are responsible for complying with all obligations of a data controller under applicable law (including the GDPR).

To the extent the GDPR applies to you, you represent and warrant that in using our Services, you will clearly describe in writing how you plan to use any personal data collected and you will ensure you have a legitimate legal basis to transfer such personal data to us and that you have the necessary permission to allow us to receive and process (e.g., store) such personal data on your behalf. The additional data processing terms set forth in Privacy Terms shall apply where you are a Controller subject to the GDPR.

5. Additional User Responsibilities

You will be solely responsible for all activities conducted on or through a Subscriber Website, including any transactions or interactions with end users of a Subscriber Website. You will be solely responsible for providing such end users with any required disclosure or explanation of the various features of the Subscriber Website and any goods or services offered thereon, as well as any terms of use and privacy policy for the Subscriber Website.

You will cooperate fully with Company in connection with Company's provision of the Services. It is solely your responsibility to provide any equipment or software that may be necessary for you to use the Services. Delays in your performance of your obligations under these Terms will extend the time for Company's performance of its obligations that depend on your performance.

You will be solely responsible for ensuring that all Subscriber Content and Subscriber Websites are compatible with the hardware and software used by Company to provide the Services, which hardware and software may be changed by Company from time to time in its sole discretion.

You will use your best efforts to ensure that the Subscriber Content is and will at all times remain free of all computer viruses, worms, Trojan horses and other malicious code.

You will not use the Services in any manner, as determined by Company in its sole discretion, that:

engages in or promotes illegal activity;

engages in or promotes behavior that is defamatory, harassing, abusive or otherwise objectionable;

infringes the intellectual property rights or other proprietary rights of any third party;

violates the privacy rights or publicity rights of any third party;

interferes with the operation of the Services; or

violates the terms and conditions of this Terms or any of the policies or Terms incorporated by reference herein.

The Client is solely responsible for their activities in using the Services. The Company does not exercise any control over the Client's activities. This means that the Client is fully and solely responsible for their actions. The Client guarantees that they will use the Services exclusively for lawful activities.

6. Third Party Websites

The Services may contain links to other websites that are not owned or controlled by Company ("Third Party Sites"), as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties ("Third Party Content"). Such Third-Party Sites and Third-Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Sites accessed through the Services or any Third-Party Content posted on or made available through the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of the Third-Party Sites or the Third-Party Content. If you decide to access the Third-Party Sites or to access or use any Third-Party Content, you do so at your own risk and our terms and policies do not apply.

The Client fully acknowledges and agrees that the processing and storage of their payment data are carried out by third-party payment service providers:

WAYFORPAY S.R.O.
Terms of Use: https://wayforpay.com/en/terms
Privacy Policy: https://help.wayforpay.com/view/755229227

NOWPayments:
Terms of Use: https://nowpayments.io/doc/fd-tos.pdf?v=1.3
Privacy Policy: https://nowpayments.io/doc/fd-privacy-policy.pdf?v=1.2

7. Services and Pricing

You can choose the type of Services that best meets your needs. Currently, two Service packages are available: monthly and yearly.

During the paid period, you have the right to deploy a VPS of the corresponding plan via the web interface at https://shp.network/deploy, depending on your selected tariff.

You are allowed to change the location, the installed protocol, or install your own software on the VPS, provided that you do not violate our Acceptable Use Policy (AUP).

The Company may change our prices from time to time. The Company may increase the fees for the Services by publishing an updated price list or sending notifications of new prices via email at least thirty (30) days prior, if the Client has provided their email address.

By making a payment for the Services, you confirm that such Services have been provided in a timely manner, in full, and with proper quality, and that all settlements between the Parties have been completed.

8. Taxes

The cost of the Services includes VAT. By making a payment for the Services from a foreign bank, the Client confirms that they are not a tax resident of Ukraine and that their permanent place of residence is outside the customs territory of Ukraine.

The currency of payment for the Services is the Ukrainian Hryvnia (UAH). In case payment is made in a currency other than the payment currency, any costs related to double currency conversion shall be borne by you.

9. Fraud

It is a violation of these Terms for you to misuse or fraudulently use credit cards, charge cards, electronic funds transfers, and/or electronic checks. We may report all such misuses and fraudulent uses to appropriate government and law enforcement authorities, credit reporting services, financial institutions, and credit card companies.

10. Termination and Non-Payment

Failure to Pay
If you fail to pay the fees due for the Services, we may suspend or terminate your Services and pursue any collection costs incurred by Company, including without limitation, any arbitration and legal fees and Company's reasonable attorneys' fees. Accounts will not be reactivated until all outstanding amounts are paid. We are not responsible for any deleted or lost Subscriber Content that results from any suspension or termination of the Services.

Refund of fees
Services are provided on a prepaid basis. The cost of the Services depends on the tariff plan selected by you (e.g., “Annual,” “Monthly,” etc.). You may disable automatic recurring payments at any time by clicking the “Cancel Payment” button at the following link: https://shp.network/billing.

At any time during the validity period of the Services you have purchased, you may terminate the Services by sending a written request to the following email address: [email protected]. In such a case, all of your information will be permanently lost and/or deleted; therefore, please ensure that you save any necessary data prior to deleting your account. In the event of early termination of the Services, the fees paid by you shall be subject to a refund. Refunds for the unused period shall be made on a pro rata basis, proportionate to the time remaining until the end of the paid term. If the “Annual” tariff plan is paid for and the Services are terminated early, the cost of the months used shall be calculated at the standard rate of the “Monthly” tariff plan. Any partial month shall be calculated proportionally based on the actual number of days used, using the “Monthly” tariff plan rate, according to the following formula:

Refund Amount = X - (Y * K + (Y / D * d)), where:

X – the cost of the “Annual” plan
Y – the cost of the “Monthly” plan
K – the number of full months used
D – the number of calendar days in the partial month
d – the number of days used in the partial month.

Any costs related to double currency conversion (where payment for the Services was made via bank transfer) and transfer fees (where payment was made using non-anonymous cryptocurrency) shall be borne by you.

You may also cancel Services that were purchased in error by sending a corresponding request to [email protected]. In such a case, the amounts paid by you will be refunded following verification and confirmation that the account has not been activated. Refunds are processed by third-party payment service providers: WAYFORPAY S.R.O. – in the case of non-cash payments, and NOWPayments – in the case of cryptocurrency payments. The refund processing period is up to three (3) business days.

Please note that refunds for Services paid for using anonymous cryptocurrencies (including, without limitation, Monero (XMR), Zcash (ZEC), etc.) are not possible. In the event of a refund for Services paid for using non-anonymous cryptocurrency, all applicable fees shall be borne by the Client. In the event of a refund for Services paid for by bank transfer, any costs related to double currency conversion shall be borne by the Client.

Termination by Company
Company may terminate your access to the Services without notice in the event that: you fail to pay any fees due hereunder to Company, you violate the terms and conditions of this Terms, your conduct may harm Company or others, cause Company or others to incur liability, or disrupt Company's business operations (as determined by Company in its sole discretion), you are abusive toward Company's staff in any manner, or for any other lawful reason, including to comply with applicable law, or as otherwise specified in this Terms. In such an event, the Company will not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination.

Upon the request of official government authorities and competent institutions, your account may be deleted without prior notice and without any compensation for the cost of Services.

11. Modification of Services

The Company reserves the right to modify, change, or discontinue any aspect of the Services at any time.

12. Data Deletion

Shared Hosting Accounts
Upon termination of the Services for any reason, Subscriber Content, Subscriber Websites, and other data will be deleted.

VPS
We do not bear any responsibility for the consequences caused by the blocking, deletion of the Client's Content, the Client's websites from the VPS in case of late payment. Blocking and deletion in such cases is the sole responsibility of the Client.

13. Refund Policy

All products are sold "as is". It is your sole responsibility for your purchase and no refunds will be possible.

14. Third Party Services

Company is a reseller or licensor of certain third-party products and services (collectively, "Third Party Services") including without limitation as sold through the Company. Your purchase and use of Third-Party Services are generally subject to the applicable third party's terms and conditions. Company is not responsible for any changes in the Services that cause any Third-Party Services to become obsolete, require modification or alteration, or otherwise affect the performance of such Third-Party Services. Any malfunction or manufacturer's defects of Third-Party Services either sold, licensed or provided by Company to you or purchased directly by you and used in connection with the Services will not be deemed a breach of Company's obligations under this Terms. Any rights or remedies you may have regarding the ownership, licensing, performance or compliance of any Third-Party Services are limited to those rights extended to you by the manufacturer of such Third-Party Services. You are entitled to use Third Party Services supplied by Company only in connection with your permitted use of the Services unless otherwise expressly provided.

15. Ineligibility for Technical Support Services

Company will not provide Technical Support Services if:

you are in breach of this Terms;

the need for Technical Support Services is due to any modification or attempted modification of the Services by you or any third party outside of Company’s control, or your failure or refusal to implement changes recommended by Company.

16. Limited Warranty

The services provided under this Terms are provided on an “as is” and “as available basis.” Company and its affiliates, employees, agents, suppliers and licensors (collectively, the “Сompany Рarties”) disclaim all warranties of any kind for the Services provided hereunder. The Company Parties make no representations or warranties that the Services will be uninterrupted, error free or completely secure; as to the results that may be obtained from the use of the Services; or as to the accuracy, reliability or content of any information provided through the Services. The Company Parties are not liable, and expressly disclaim any liability, for the content of any data transferred either to or from subscribers or stored by subscribers on or through the Services.

17. Limitation of Liability

Company shall not be liable for nonperformance or delay in performance caused by any reason, whether within or outside of its control. In no event will the Company Parties be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including for any lost profits or lost data arising from your use of the Services, or any subscriber content, subscriber website or other materials accessed or downloaded through the Services, even if company is aware or has been advised of the possibility of such damages.

18. Indemnification

You agree to indemnify, defend and hold harmless the Company Parties from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party against any of the Company Parties arising out of or relating to your use of the Services, any breach or violation by you of this Terms; or any of your acts or omissions, except to the extent any of the foregoing directly results from Company's own gross negligence or willful misconduct. The terms of this section shall survive any termination of this Terms.

19. Governing Law and Arbitration

Governing Law. Jurisdiction.
Any controversy or claim arising out of or relating to these Terms, the formation of these Terms or the breach of these Terms, including any claim based upon or arising from an alleged tort, shall be governed by the laws of the Ukraine. Any suit, action or proceeding concerning these Terms must be brought in the International Commercial Arbitration Court at the Ukrainian CCI (the ICAC). You irrevocably consent to the exclusive jurisdiction of this court in any such suit, action or proceeding and irrevocably waives, to the fullest extent permitted by applicable law, any objection which it may now or hereafter have to the laying of the venue of any such suit, action or proceeding in any such court or that any such suit, action or proceeding which is brought in any such court has been brought in an inconvenient forum.

If you initiate litigation or any other proceeding against Company in violation of this section, you agree to pay Company’s reasonable attorneys’ fees incurred in connection with its enforcement of this section.

The parties shall maintain the confidential nature of the arbitration proceeding and any award, including the hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits or unless otherwise required by law or judicial decision.

Arbitration must be on an individual basis. This means neither You nor Company may join or consolidate claims in arbitration by or against other Subscribers.

20. Entire Terms

These Terms, including documents incorporated herein by reference, supersedes all prior discussions, negotiations and Terms between the parties with respect to the subject matter hereof, and this Terms constitutes the sole and entire Terms between the parties with respect to the matters covered hereby.

21. Severability

If any provision or portion of any provision of this Terms shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions (unless otherwise specified) thereof shall constitute their Terms with respect to the subject matter hereof, and all such remaining provisions or portions (unless otherwise specified) thereof shall remain in full force and effect.

22. Waiver

No failure or delay by any party hereto to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy by any party preclude any other or further exercise thereof or the exercise of any other right or remedy. No express waiver or assent by any party hereto to any breach of or default in any term or condition of this Terms shall constitute a waiver of or an assent to any succeeding breach of or default in the same or any other term or condition hereof.

23. Successors

You may not assign or transfer this Terms or any of its rights or obligations hereunder, without the prior written consent of the Company. Any attempted assignment in violation of the foregoing provision shall be null and void and of no force or effect whatsoever. Company may assign its rights and obligations under these Terms, and may engage subcontractors or agents in performing its duties and exercising its rights hereunder, without your consent. These Terms shall be binding upon and shall insure to the benefit of the parties hereto and their respective successors and permitted assigns.

24. COPYRIGHT

The Company does not permit copyright-infringing activities and infringement of intellectual property rights on the Services, and pursuant to the safe-harbor provisions provided by the Digital Millennium Copyright Act of 1998 (“DMCA”). The Company will remove User content if properly notified that such User content infringes on another's intellectual property rights. The Company reserves the right to remove User content without prior notice.

25. Force Majeure

Neither party is liable for any default or delay in the performance of any of its obligations under this Terms (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party's reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, epidemic and pandemic issues or other environmental accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.

The Company will inform the Client of the occurrence of force majeure circumstances by posting a relevant notice on the website and sending a corresponding message to the Client's email address, if provided.

26. Third-Party Beneficiaries

Except as otherwise expressly provided in this Terms, nothing in this Terms is intended, nor shall anything herein be construed to confer any rights in any person other than the parties hereto and their respective successors and permitted assigns. Notwithstanding the foregoing, you acknowledge and agree that any supplier of a third-party product or service that is identified as a third-party beneficiary in the Service description, is an intended third-party beneficiary of the provisions set forth in this Terms as they relate specifically to its products or services and shall have the right to enforce directly the terms and conditions of this Terms with respect to its products nor services against you as if it were a party to this Terms.

This Terms is entered into by and between SELF HOSTED PROJECT LIMITED LIABILITY COMPANY, legal entity identifier: 45998372, registered address: Ukraine, 49101, Dnipropetrovsk Region, Dnipro city, Oleksandra Polia Ave, 2B and you.